FREQUENTLY ASKED QUESTIONS

Color Matching Disclaimer There aren't many things our incredible DTG process can't achieve! However, when choosing the colors for your artwork, it’s important to note that they may look different on a real product than what you see on your computer monitor. Even if you have calibrated your monitor to a specific color profile, there are various factors that influence the final appearance of colors on a printed product. You can find out more about color matching for print-on-demand clothing in this blog post! Because of this, we can’t guarantee color accuracy 100%. Consider the following factors: When printing on garments, it’s important to consider fabric material and garment color. The same color value will look a little different on when printed on 100% cotton vs. a fabric blend. Similarly, the same color value will look different when printed on a light vs. dark colored garment. We also print a white under base layer beneath prints on colored garments so that the colors look vibrant and stand out from the fabric. The same color value on one garment can look different when printed with vs. without a white under base. We've taken some photos where you can see how the same color values look different when printed on a white or black garment. Keep in mind that even the colors in these photos look different than on the original printed product. Referencing these photos is not a substitution for ordering color swatches on a sample product. To get the best outcome for your prints, use sRGB for your files. sRGB is the color profile our printers use. sRGB uses more colors than standard RGB. For best possible accuracy use the sRGB color profile sRGB IEC61966-2.1. Most editing programs default to this color profile. Always check the profile and color-correct if necessary. If colors are out of the range, they will not print properly. You can download Printful’s color swatches here as well. We also suggest ordering our pre-made color swatches on a sample product. You can use those swatches to decide which RGB values best compare to the desired results when printed on a physical product. This video shows you how to order your samples:

Our standard process is the Direct to Garment (DTG) method of printing. That means we can create photo-quality prints, the amount of colors used doesn't affect pricing, and there aren't any order minimums. We use Kornit printers for all DTG-printed garments.

A white underbase isn't printed on white garments. Because underbase is white ink, it'll print on other garment colors when a print file design includes the color white. It may also be used if the print file design doesn't include the color white, but is generally lighter than the garment color. Depending on the design, white underbase may not be printed on all garment colors.

DTG products For DTG products, we use Kornit Water-based and NeoPigment inks that are Oeko-Tex™ certified, which means they are safe to print on children’s clothing and reduce environmental waste. These inks provide a high washing colorfast AATCC rating of 4. Sublimation products We use Mimaki Dye Sublimation Ink Sb411 and Sawgrass SubliJet HD ink for sublimation products. Both of these inks are Oeko-Tex™ certified. For some sublimation products, we also use MYSUBLI-E Sublimation Transfer Ink. Phone cases We use Mimaki UV Inkjet Ink Lus 120 ink for phone cases. This ink is GREENGUARD Gold certified, which means the ink meets the gold certification for building materials, finishes, and furnishings. Posters For posters, we use Epson UltraChrome GS3 ink. This ink is also GREENGUARD Gold certified. Other non-apparel products For mugs, we use Sawgrass SubliJet HD ink. For selected non-apparel products, stickers, and canvas, we use EPSON SC80610/80600 ink.